Share and learn best practice with other housing providers at our roundtable event
Is "You said, We did"...enough?
Do your residents want to know the reasons behind your service improvements, and the implications of any changes? Do they have a method to feed back if you've not done enough to make them truly satisfied? (and what would that look like?)
There's best practice to share in using two-way communications to disseminate research results and manage customer expectations with lasting positive impact.
Come along to our shared best practice roundtable on Tuesday, 14 September at 10AM and learn from other housing providers about what is working practically to move the needle in the right direction.
Our webinars and in-person events are filled with thought-provoking topics, expert speakers, and practical tips you can take away and put into practice immediately. All IFF events are supported with blog highlight articles, resources and recordings to make the most of your event experience.