The Social Housing White Paper Webinar

For Housing Organisations from across the UK


7th November 2019, 10.00 - 10.50 AM (GMT)


Register to attend and learn about the implications for your organisation

The Social Housing White Paper is due this autumn, and IFF-Voluntas is your leading source to understand what it could mean for your organisation in real terms. 

Join Research Director and our Head of Housing, Katy Wilburn, and special guest, Barbara Shaw, Chief Executive of Westward Housing to discuss:

  • The requirements expected for publishing performance measures
  • How you can communicate and engage with residents more effectively 
  • What action the government suggests to reduce stigma in the sector
  • What constitutes an informal complaint - and how can you gain insights from informal and formal complaints
  • New benchmarking guidelines and how to implement them practically and quickly
  • FREE: Be prepared for changes with our White Paper Readiness Checklist