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The Social Housing White Paper Webinar

For London-based housing organisations

13th November 2019, 14.00 to 14.50 GMT

Register to attend and learn about the implications for your organisation

The Social Housing White Paper is due this Autumn, and IFF-Voluntas is your leading source to understand what it could mean for your organisation in real terms.  Join research director and our Head of Housing, Katy Wilburn, and special guest Warren Earl, Business Intelligence & Data Quality Manager at Peabody, to discuss:

  • The requirements for publishing performance measures
  • How you can communicate and engage with residents more effectively
  • What action does the government suggests to reduce stigma in the sector
  • What constitutes an informal complaint - and how your can gain insights from informal and formal complaints
  • New benchmarking guidelines and how to implement them practically and quickly
  • FREE: Be prepared for changes with our White Paper Readiness Checklist